Privacy Policy

Effective Date: September 2026

Palm Wellness Center ("Palm Wellness Center," "we," "our," or "us") respects your privacy and is committed to protecting information you provide when visiting our website, https://www.palmwellnesscenter.net/, contacting us, requesting information, or scheduling services.

This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through our website and related online interactions.

This Privacy Policy does not replace Palm Wellness Center's separate Notice of Privacy Practices applicable to protected health information when required by law.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name

• Email address

• Telephone number

• Information included in messages or appointment requests

• Appointment-related information

• Website usage information

• IP address

• Browser and device information

• Information collected through cookies or similar technologies

• Other information you voluntarily provide to us

Please avoid submitting sensitive medical information through general website forms unless the form specifically requests that information through an appropriate secure system.

2. Health Information

When you receive healthcare or medical aesthetic services from Palm Wellness Center, information concerning your health, treatment, medical history, or care may be collected and maintained as part of your patient record.

When applicable, protected health information ("PHI") is handled in accordance with applicable federal and state privacy laws, including HIPAA.

If Palm Wellness Center is acting as a HIPAA-covered entity with respect to your information, our Notice of Privacy Practices explains how PHI may be used and disclosed and describes your rights under HIPAA.

The Privacy Policy for this website is not intended to replace that Notice.

3. How We Use Information

We may use information collected through the website to:

• Respond to inquiries and requests.

• Communicate with you regarding appointments.

• Provide information about our services.

• Improve our website and user experience.

• Maintain website security.

• Administer and operate our business.

• Process requests submitted through the website.

• Comply with applicable legal obligations.

• Communicate with you when necessary regarding services you have requested.

We will not use information in ways inconsistent with applicable law.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to help operate the website, understand website usage, improve performance, and support marketing or advertising activities.

The specific technologies used may change over time.

Third-party services integrated into the website may collect information according to their own privacy policies.

You may be able to control certain cookies through your browser settings or available website cookie controls.

5. Third-Party Services

Palm Wellness Center may use third-party service providers for functions such as website hosting, appointment scheduling, communications, analytics, payment processing, or other business operations.

These providers may process information on our behalf or independently according to their own terms and privacy policies.

Where required by applicable law, Palm Wellness Center will take appropriate steps to protect information shared with service providers.

6. Communications

If you provide your contact information, we may use it to respond to your inquiries, communicate about appointments, or provide information related to services you have requested.

Where required by law, we will obtain appropriate consent before sending marketing communications through email, text message, or other electronic channels.

You may opt out of certain marketing communications by following the instructions provided in the communication or contacting us directly.

Opting out of marketing communications does not necessarily prevent administrative or service-related communications.

7. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children through general website interactions.

If you believe that a child has provided personal information through our website in a manner that should not have occurred, please contact us.

9. Your Privacy Rights

Depending on the type of information involved and applicable law, you may have rights regarding your personal information or protected health information.

These may include rights to request access to, correction of, or information about certain data maintained about you.

Requests involving protected health information may be subject to HIPAA and other applicable laws and should be directed through the appropriate patient privacy process.

10. Florida Privacy Law

Certain Florida privacy laws may apply to personal information collected through this website depending on the nature of the information, the individual, and Palm Wellness Center's legal status and activities.

Where applicable, Palm Wellness Center will comply with applicable Florida privacy requirements.

Health information subject to HIPAA may be governed by HIPAA and other applicable healthcare privacy requirements rather than general consumer privacy provisions to the extent an exemption applies.

11. External Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services.

When we make changes, we will update the effective date at the top of this page.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact Palm Wellness Center using the contact information available on our website.

Palm Wellness Center
Orlando, Florida
Website: https://www.palmwellnesscenter.net/

For requests concerning protected health information, please use the appropriate privacy contact or process provided by Palm Wellness Center.