Refund Policy

Effective Date: September 2026

Palm Wellness Center is committed to providing clear information regarding payments, cancellations, appointments, and refunds.

This Refund Policy applies to services provided by Palm Wellness Center and does not apply to products or memberships.

1. Services

Because many of our services involve professional time, clinical evaluation, preparation, supplies, equipment, and treatment, payments for services that have already been provided are generally non-refundable, except where a refund is required by applicable law or approved by Palm Wellness Center.

The outcome of an aesthetic or wellness treatment does not guarantee a refund. Individual results may vary, and treatment outcomes can depend on factors that differ from person to person.

2. Cancellations

Patients who need to cancel or reschedule an appointment are encouraged to provide reasonable advance notice.

Cancellation requirements may vary depending on the service and appointment type.

When a cancellation is made with insufficient notice, Palm Wellness Center may apply its current cancellation policy, provided that any applicable charge has been communicated to the patient in advance.

3. No-Show Policy

A "no-show" occurs when a patient does not attend a scheduled appointment and does not provide reasonable advance notice.

Patients who repeatedly miss appointments may be subject to additional scheduling requirements or may be asked to confirm future appointments before additional appointments are accepted.

If Palm Wellness Center applies a no-show or cancellation fee, the applicable amount and terms will be communicated to the patient before the charge is made.

Palm Wellness Center may consider reasonable exceptions for circumstances outside the patient's control.

4. Deposits and Prepayments

If a deposit or prepayment is required to reserve an appointment, the applicable terms will be communicated at the time of scheduling.

Whether a deposit or prepayment is refundable, transferable, or forfeited in connection with a cancellation or no-show will depend on the terms communicated when the payment was made and applicable law.

5. Refund Requests

If you believe a payment was processed incorrectly or that you are entitled to a refund under the applicable terms, please contact Palm Wellness Center as soon as reasonably possible.

Refund requests will be reviewed individually based on the circumstances, payment records, applicable policy, and applicable law.

6. Approved Refunds

When a refund is approved, Palm Wellness Center will generally process the refund using the original payment method when reasonably possible.

The time required for the refund to appear in your account may depend on your financial institution or payment provider.

7. Changes to This Policy

Palm Wellness Center may update this Refund Policy from time to time. The updated version will be posted on this website with a revised effective date.

8. Contact Us

For questions regarding payments, cancellations, or refunds, please contact Palm Wellness Center through the contact information provided on our website.

Palm Wellness Center
Orlando, Florida
Website: https://www.palmwellnesscenter.net/

Accessibility Statement

Effective Date: September 2026

Palm Wellness Center is committed to providing a website that is accessible and usable by as many people as reasonably possible, including individuals with disabilities.

We strive to improve the accessibility and usability of our website and to support an inclusive digital experience.

1. Accessibility Commitment

Palm Wellness Center works to incorporate accessibility considerations into the design, content, navigation, and functionality of our website.

Our goal is to provide meaningful access to website information and services and to follow recognized accessibility practices, including applicable principles of the Web Content Accessibility Guidelines (WCAG), to the extent reasonably practicable.

2. Ongoing Improvements

Website accessibility is an ongoing process. We periodically review our website and may make changes to improve navigation, readability, keyboard accessibility, alternative text, headings, forms, color contrast, and other accessibility features.

Some website functions may rely on third-party platforms or services. We may not control the accessibility of those third-party systems, but we encourage users to contact us if they experience an accessibility barrier involving a service accessed through our website.

3. Feedback and Assistance

If you experience difficulty accessing information or using any part of our website because of a disability, please contact Palm Wellness Center.

When contacting us, please describe:

• The webpage or feature you were attempting to access.

• The accessibility barrier you encountered.

• The assistive technology or browser you were using, if relevant.

• Any other information that may help us understand the issue.

We will make reasonable efforts to review accessibility concerns and determine an appropriate way to provide assistance or improve accessibility.

4. Contact

Accessibility questions or requests may be submitted through the contact information available on our website.

Palm Wellness Center
Orlando, Florida
Website: https://www.palmwellnesscenter.net/

5. Updates

Palm Wellness Center may update this Accessibility Statement as our website, technology, services, or accessibility practices change.